What Are Cookies?
Cookies are small text files placed on your device — computer, smartphone, or tablet — when you visit a website or use a web-based application. They are widely used to make websites and apps work more efficiently, remember your preferences, and provide information to site owners.
This Cookie Policy explains what cookies Pingora Technologies Private Limited uses on whatt.in and the Whatt??? application, why we use them, and the controls available to you.
How We Use Cookies
We use cookies and similar tracking technologies for the following core purposes:
- Authentication — to recognise you when you log in and keep your session secure
- Security — to detect and prevent fraudulent activity and protect your account
- Preferences — to remember your language, region, and display settings
- Performance — to understand how users interact with our platform so we can improve it
- Payments — to support secure payment flows via Razorpay
Types of Cookies
Cookies We Set
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
whatt_session |
Maintains your authenticated login session | Session | Strictly Necessary |
whatt_auth_token |
Secure token to keep you logged in across visits | 30 days | Strictly Necessary |
whatt_csrf |
Cross-site request forgery protection | Session | Strictly Necessary |
whatt_lang |
Stores your preferred language setting | 1 year | Functional |
whatt_theme |
Stores your display and theme preferences | 1 year | Functional |
whatt_analytics |
Tracks anonymised page views and feature usage | 90 days | Analytics |
whatt_cookie_consent |
Records your cookie preferences and consent status | 1 year | Strictly Necessary |
Third-Party Cookies
Certain features of our platform involve third-party services that may also set cookies on your device. We do not control these cookies — they are governed by the respective third party's privacy and cookie policies.
| Third Party | Purpose | Policy Link |
|---|---|---|
| Razorpay | Payment processing, fraud prevention | razorpay.com/privacy ↗ |
| AWS CloudFront | CDN performance and request routing | aws.amazon.com/privacy ↗ |
Your Choices
You have meaningful control over which cookies are active. Below is an overview of your current consent settings:
The toggles above are illustrative. To manage your actual cookie preferences, please use your browser settings or the in-app settings on the Whatt??? application.
Managing Your Preferences
You can control and delete cookies through your browser settings. Here's how to do it in common browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and data stored
- Mobile (Android/iOS): Browser settings → Site settings → Cookies
Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting that signals to websites that you do not wish to be tracked across sessions.
Currently, there is no universal standard for how websites should respond to DNT signals. We respect your privacy preferences and keep our tracking to the minimum necessary for the platform to function. We do not use cross-site tracking or serve behavioural advertising.
Policy Updates
We may update this Cookie Policy from time to time as our platform evolves or as legal requirements change. When we make material changes:
- The "Last Updated" date at the top of this page will be revised
- Users will be notified via an in-app banner or notification
- Continued use of the platform after the effective date constitutes acceptance of the updated policy
Contact Us
For any questions or concerns about our use of cookies or this policy, please reach out:
- Company: Pingora Technologies Private Limited
- Email: support@pingoratech.in
- Address: No 628/8, Tavarakere Madiwala, Tavarekere, Bangalore, Karnataka, India — 560029